JDA Workforce Interaction

Gains made through Workforce Interaction

• One interface that provides managers and employees all aspect of enterprise workforce management
• Provides one interface to submit, review and approve time-off request and schedule changes
• Common solution for interaction through  send notice, post shifts and run reports
• Allow comparison of scheduled, actual and budgeted hours
• Employees are able to submit shift changes and availability request to their supervisor

Workforce Interaction Engine

• Designed for Role based interaction within the organization
• Provides all stages of Workforce Management Process
  • Planning :  Projections, forecasting and schedule are one click away
  • Operations : Provides for workflow process that allows  communicating with employees, adjusting schedules, monitoring attendance and tracking work.
  • Analysis : Performance of employees can be tracked via flags. Managers have access to integrated  analysis and reporting function

 

Interaction

Datawarehousing

CRM