JDA Workforce Forecasting

Gains made through Workforce Forecasting

• Integration with Workforce Projections produces forecast that are aligned with sales target
• Provides true picture of labor need by allowing classification for permanent and temporary
• Automatic forecasting of required staffing levels
• Forecasting levels by day or by hour - down to the 15-minute increment
• Projects expected customer traffic and volume for any period
• Determines when and what type of staffing would be required to cover business operations
• The forecast can  be easily fine-tuned to account for future events
• Labor intensive task can be rescheduled for less customer traffic days
• Workload requirements can reviewed and evaluated using comparative charts and analysis tools

Workforce Forecasting Engine

• Utilizes any operational data including POS data, pharmacy scripts, cartons and cases for forecasting
• Workforce forecasting utilizes staffing equation by using work standards for job and tasks

 

Interaction

Datawarehousing

CRM